Oasis Animal Hospital and Emergency Center in Mauldin is open 365 days a year to care for the medical needs of dogs and cats. But the staff focuses at least as much attention on the owners.
If pet owners are calm, informed, comfortable – and don’t feel judged, rushed or worried about the bill – they can make better decisions about their pet’s health, says Dr. Atticus Mabry, founder and President of Oasis Animal Hospital and Emergency Center.
“I attribute most of our success to the way our staff interacts with clients,” he says. “We have really good people.”
Mabry calls the practice “extremely client-centric.”
“Our focus is the client and meeting the client’s expectations. We have concierge people in our lobby. You’re not trying to talk to someone who’s on the phone. We're focused on you,” he says.
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